Common Questions: Can I cancel because it's going to rain on my vacation? A hurricane is in the gulf, can I cancel my reservation? It's going to be bad weather, an I move my dates, cancel and rebook, or get a refund?
In the event that there is a mandatory evacuation order issued, our refund policy for that situation would go into effect. I have copied and pasted that portion of our Rental Agreement below for further explanation. From our Rental Agreement:CANCELLATION POLICY:Cancellations made prior to 30 days before the start of the rental contract will be refunded in full, minus the credit card processing fee and the convenience fee. Cancellations made prior to 15 days before the start of the rental contract will entitled to a refund in the amount of 50% of the rent and fees, minus the credit card fee and convenience fee. Any cancellations made within 15 days of the start of the rental contract will NOT be entitled to a refund.
Trip insurance is highly recommended to protect your investment, as we are unable to make exceptions to our cancellation policy.
REFUNDS: No refunds for early departures (fewer days than reserved). No refunds will be given for delayed arrival. No refunds or rescheduling will be made due to inclement weather. Neither Owner nor Island Rentals shall be liable for events beyond their control which may interfere with Guest(s) occupancy, including, but not limited to Acts of God, acts of governmental agencies, strikes, war, and inclement weather. NO REBATE OR REFUND will be offered in these circumstances. Rental for periods of inclement weather will not be refunded. However, if there is a Mandatory Evacuation ordered by local authorities due to a hurricane or tropical storm, all unused rents while the evacuation order is in effect will be returned. If the unit is uninhabitable due to storm damage, all unused rents will be returned. We strongly recommend trip insurance to protect your investment.